Frequently Asked Questions
All our shipments are insured and guaranteed within 48 hours throughout Italy with express courier.
You will find the shipping cost for Europe or the United States during checkout
FAQ and INFO
What materials are used to make these designs?
-Mainly polymers obtained from 100% top quality sugar cane are used.
What payment options are accepted on the site?
-There are several payment options, including credit cards, PayPal and Klarna(Installments) to make the purchasing process secure.
How are the products shipped?
-They are safely packaged, using recycled paper or soft bio-soluble water flakes.
Is there any risk of damage to the package?
-No, we ship with maximum safety by always including insurance.
Do you have a return policy?
-Yes, within 15 days of delivery as required by law (does not apply to downloadable digital products)
How do I get free shipping?
-Just complete an order in Italy worth 50 euros.
How do you certify those works in limited pieces?
-The works are supplied with a double certificate of authenticity to certify them over time.
Can I customize the furniture I see on the site according to my preferences?
-Yes, we offer customization services for many of our designs, please contact us to design a custom job.
Do you offer any discounts or special promotions?
-Yes, we regularly hold promotions and special offers, follow us on social media to stay up to date on new offers.
How can I contact customer service for further questions?
-You can contact us via Whatsapp or on Instagram, so don't hesitate to ask for information